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Solutions Specialist

Industry: Publishing
Location: Singapore

Position/Title: Solutions Specialist
  1. Build and implement a robust business plan that ensures sales, market growth, penetration and profitability objectives are met.
  2. Regularly attend customer meetings to scope requirements and propose solutions.
  3. Provide selling support to consultants and advice to customers to define and develop business opportunities.
  4. Work with the sales and business development functions from across the business in a highly collaborative manner to discuss customer needs and translate them into an appropriate solution.
  5. Prepare value and capability statements, proposals, pricing details, contracts and innovative business models.
  6. Work with the solutions delivery unit in ensuring customer solutions are developed to specification on time and to budget.
  7. Manage customer sign off and approval in the solution design phase.
  8. Manage responses to tenders from institutions in your territory.
  9. Present the solution to the deal review board for approval of internal stakeholders.
  10. Support the closing process for complex solutions with consultants.
  11. Develop excellent in-depth knowledge of wider capabilities.
  12. Understand the wider environment; keep updated on the latest trends and policy changes and feedback to the Learning Solutions team and key stakeholders internally on the competitive landscape.
  13. Feedback to the Learning Solutions and Publishing teams on potential product development opportunities.
  1. Degree qualification with a minimum of three years relevant experience, ideally in the design and development of educational solutions in the education sector with relevant experience of working collaboratively and/or leading a sales team.
  2. Ability to think creatively and strategically while acting operationally.
  3. High attention to detail and excellent project management, organisational and planning skills.
  4. Commercial acumen, good negotiation skills and highly-numerate.
  5. Excellent communication skills to work collaboratively and influence, often in virtual teams.
  6. Ability to drive and motivate consultants to develop business opportunities for custom solutions among existing and new customers.
  7. Highly developed consultative skills.
  8. Excellent presentation and writing skills.
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